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Greenway Guarantees and Warranties
Assurances, from Workmanship to Materials
Guarantees and Warranties
At Greenway Poole Ltd, we pride ourselves on delivering excellence, not just through our exceptional service but also through the robust guarantees and warranties we provide. We understand the importance of peace of mind for our clients when investing in landscaping and construction projects. Below, we outline our assurances, from workmanship to materials, ensuring your satisfaction and trust in our services.
The Greenway Workmanship Guarantee
Our Commitment to Durability: Every project we undertake is backed by a standard 12-month workmanship guarantee. This is our pledge that the craftsmanship of our work will stand the test of time, ensuring that your patios, landscapes, and constructions remain as inviting and sturdy as the day they were completed. Our guarantee covers any workmanship defects, promising swift and effective rectification, should any issues arise.
Exclusions to Note: While we stand by the quality of our work, it's essential to understand that this guarantee does not cover wear and tear, improper maintenance by the client, or misuse of the installed features. We aim to build lasting relationships with our clients based on trust and the exceptional quality of our work.
The Greenway Product Warranty
Quality Materials, Guaranteed: We guarantee that every material and component used in our projects, from the nuts and bolts to the most advanced garden technology, meets our rigorous quality standards. Our product warranty ensures that should any material not perform as expected, we are committed to making it suitable.
Varied Warranty Periods: Third-party materials used in our projects carry manufacturer warranties, varying from 1 year to a lifetime cover. We recommend consulting with your site manager for specific warranty details related to your project, ensuring you are fully informed about the coverage of materials used.
The Greenway Extended Warranty
Beyond the Standard: Understanding the value of your investment, we offer the possibility of extended warranty protection beyond our standard 12-month guarantee. This is a testament to our confidence in the longevity and durability of our work. It's our way of demonstrating that we are on this journey with you for the long haul, ready to support and ensure the enduring quality of your garden or landscape project.
Tailored for Your Peace of Mind: Your site manager can discuss the terms and availability of our extended warranties and provide you with all the necessary information to choose the coverage that best suits your project's needs.
Your Trust, Our Responsibility
Ensuring your project meets and exceeds your expectations today and for years.
At Greenway Poole Ltd, your trust is our most valued asset. We are dedicated to maintaining the highest standards of quality and assurance through our guarantees and warranties.
Please don't hesitate to contact us if you have any questions or need further clarification on our guarantees and warranties.